Directory summary
Directory snapshot; not independently checkedProvide multichannel customer service from a single app.
View source Source consulted: 2026-01-16
application
Gorgias
Provide multichannel customer service from a single app.
GorgiasAI toolProvide multichannel customer service from a single app.
SOURCE USE CASE
Customer support
Features
- Helpdesk (email, live chat, SMS, voice, social, contact form, TikTok Shop)
- AI Agent automation
- Shopping Assistant (pre-sales conversion)
- Flows, Rules, and Quick Responses automation
- Order Management automation
- 254 app integrations plus HTTP/custom integrations
- Featured integrations: Klaviyo, Yotpo, Recharge, Smile
- Shopify, BigCommerce, Magento, WooCommerce, multi-store support
- Dashboards and real-time monitoring
- AI and automation statistics
- Insights and quality analytics
- SSO, user permissions, and audit logs
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Sources & evidence
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Entity type
StaleApplication
View source Source consulted: 2026-09-15Platforms
StaleWeb
View source Source consulted: 2026-09-15Features
StaleAI Agent for customer experience
Support Agent - 60% of inquiries resolved instantly
Shopping Assistant
Helpdesk - One inbox for every customer conversation
Voice support
SMS support
Omnichannel inbox
Native Shopify integration
300+ integrations
Revenue attribution reporting
Pricing context, plan and billing period
StaleVendor-listed offer: USD 0. Confirm plan, period, taxes and eligibility on the source.
View source Source consulted: 2026-09-15Platforms
StaleWeb, iOS, Android
View source Source consulted: 2026-09-15Features
StaleHelpdesk (email, live chat, SMS, voice, social, contact form, TikTok Shop)
AI Agent automation
Shopping Assistant (pre-sales conversion)
Flows, Rules, and Quick Responses automation
Order Management automation
254 app integrations plus HTTP/custom integrations
Featured integrations: Klaviyo, Yotpo, Recharge, Smile
Shopify, BigCommerce, Magento, WooCommerce, multi-store support
Dashboards and real-time monitoring
AI and automation statistics
Insights and quality analytics
SSO, user permissions, and audit logs
From the official website
Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 17,000 brands and counting.
Vendor description excerpt · Captured 2026-09-15 · Read the full description ↗
Links & resources
Record updates
Changes to this listing and dated source checks. These are not vendor release notes or hands-on product tests.
Official page checked; 0 explicit product fields found.
Source ↗Official page checked; 3 explicit product fields found.
Source ↗Official structured data: updated platforms, features.
Source ↗Saved a sanitized official SVG logo.
Source ↗Official page checked; 4 explicit product fields found.
Source ↗Official structured data: updated kind, platforms, features, price_label.
Source ↗Restored source attribution and linked resources from the saved catalog record.
Source ↗
Listing provenance
Directory-sourced listing; editorial review is pending. AItoolbuzz source listing · Source snapshot 2026-01-16.
Category mapping: source task · Source task: Customer support. Import and automated website checks do not establish current pricing, availability or product performance.
Catalog data adapted from AItoolbuzz under CC BY-SA 4.0. Lumen normalizes URLs, maps categories and adds separately attributed editorial material.
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